Description

DESCRIPTION:

Duties: Define the product vision, goals and Objectives and Key Results. Strategize new product and feature offerings using prioritization methods. Develop and execute product roadmaps, aligning with company strategy and customer needs. Conduct market research and competitive analysis to identify opportunities and inform product development. Collaborate with engineering, design, and marketing teams to deliver products on time and within budget. Define and prioritize product features and requirements based on customer feedback and data analysis. Manage product lifecycle from ideation to launch. Present product vision and strategy to stakeholders, securing buy-in and resources. Increase user engagement through targeted feature enhancements and UX improvements. Prioritize user stories and epics to ensure work focuses on those with maximum value that are aligned with the overarching product strategy. Drive scrum ceremonies in partnership with the scrum master. Deliver the software deliverables on time using agile software methodologies and increasing the operational efficiency using six sigma principles. This position requires up to 10% domestic and international travel to JPMC offices.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Business Administration, Computer Science, Information Technology, Software Engineering, or related field of study plus 5 years of experience in the job offered or as Product Manager, Product Associate, IT Project Manager, Data Engineer, Software Engineer, or related occupation. The employer will alternatively accept a Bachelor's degree in Business Administration, Computer Science, Information Technology, Software Engineering, or related field of study plus 7 years of experience in the job offered or as Product Manager, Product Associate, IT Project Manager, Data Engineer, Software Engineer, or related occupation.

Skills Required: This position requires four (4) years of experience with the following: Managing the Agile software development lifecycle to improve the operational efficiency of software development; managing software release plans using Azure and AWS; collaborating with technical teams to quickly resolve customer issues using Java, JavaScript, Python, and SQL; evaluating dataflows throughout software architecture using Kafka and Web APIs; Utilizing analytical techniques including build versus buy and cost-benefit analysis to prepare a convincing case; Improving work process efficiency by automating manual intensive and repetitive tasks through the use of generative AI and large language models (LLMs). This position requires three (3) years of experience with the following: performing A/B testing to validate product market fit for new features and product offerings; using Jira and Jira Align to manage Agile scrum teams and road mapping activities; gathering customer data using feature-level tracking to generate insights with Adobe Analytics; Creating vision documents, proposals and pitch deck materials using PowerPoint and Excel; Presenting and defending proposals to customers, stakeholders, and senior leadership to secure buy-in for budget, resourcing and funding for new projects; developing scalable generative AI and LLM solutions to improve the efficiency of product development. This position requires one (1) year of experience with the following: conducting market research using UserZoom, UserTesting.com, SurveyMonkey, Figma, and Figjam to analyze market trends and competitive landscape.

Job Location: 450 W 33rd Street, New York, NY 10001. This position requires up to 10% domestic and international travel to JPMC offices.

Full-Time. Salary: $159,058.00-$201,000.00 per year.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.