Description

The City of Cottage Grove Police Department is actively recruiting for a Manager of 911 Communications and Support Services to join our team.

We are seeking an experienced and dedicated professional who has excellent leadership and team-building skills, a passion for public service, and a strong background in 911 communications operations, public safety technology, and law enforcement records management. The ideal candidate is committed to continuous improvement, values collaboration, and exemplifies our core values of Service, Empathy, Integrity, and Courage.

If you're ready to make a meaningful impact by leading critical public safety communications and support services, we encourage you to apply and become part of a team dedicated to serving our community with excellence.

WHAT WE OFFER:

• Salary ranges from $100,392 - $128,136.00 (commensurate with experience).
• Paid vacation up to 4 weeks per year (commensurate with experience).
• Paid Admin Leave of 40 hours per year.
• Paid sick leave of 96 hours per year.
• 10 paid holidays, including 2 floating holidays.
• Low cost, low deductible medical plan with excellent coverage.
• Two options for dental insurance, with excellent Orthodontia coverage.
• Up to $190.00 per month employer paid HRA contributions.
• PERS Retirement.
• PERS retirees able to work back, with no annual max for hours worked.
• 457 Deferred Compensation optional retirement contributions.
• Longevity benefits and life insurance.

Requirements

Education and Experience: Any equivalent combination of training and experience that provides the applicant with the knowledge, skills, and abilities to perform the work will be considered. A typical way to obtain the knowledge, skills, and abilities would be: 

• High School Diploma or G.E.D. required.
• Minimum of 7 years of experience in emergency communications, with at least 2 years in a leadership role.

Special Requirements/Licenses:

• Advanced Telecommunicator Certification from Oregon DPSST.
• Oregon DPSST Supervisory Certificate.
• Must obtain an Oregon DPSST Management Certificate within two years of hire.

Preferred Qualifications:

• Bachelor’s degree in Criminal Justice, Public Administration, Information Technology, Communications, or a related field

Knowledge of:

• Knowledge of 911 operations, public safety technology, and law enforcement records management.
• Familiarity with Oregon state laws and federal regulations, including CJIS, NIBRS, and FOIA requirements.
• Working within a labor relations environment and utilizing a collective bargaining agreement.
• Public records laws compliance, evidence retention policies, and data privacy regulations
• Labor relations and collective bargaining processes, including contract negotiation and grievance handling.
• Organizational development and change-management theories, including succession planning, performance-management systems, and culture-building strategies.