Description

Strategic Analysis, Inc. is searching for a Project Coordinator that ensures the reliable performance of the organization's IT infrastructure. This role serves as the initial point of contact for troubleshooting hardware, software, network, and account-related issues while escalating complex incidents to higher-tier support teams as needed.


Responsibilities: 

Information Technology (IT) Support
· Provides technical guidance and support for a range of IT equipment, including laptops, mobile devices, and Video Teleconferencing (VTC) systems across all classification levels.
· Serves as the VTC subject matter expert, responsible for installation, configuration, troubleshooting, and providing instruction to personnel.
· Coordinates with external agencies, such as the Defense Intelligence Agency (DIA) and Special Access Program (SAP) offices, to resolve IP address allocation and other network-related issues.
· Manages the imaging and deployment of laptop and desktop systems for incoming personnel.
· Installs, configures, and maintains desktop systems, printers, and associated peripheral devices to ensure operational readiness.
 
Accountable Property Management
· Oversee the planning and execution of projects to ensure the accountability of Government Furnished Equipment (GFE) and other IT assets.
· Performs all property accountability duties, including regulatory reporting, managing accountable assignments, and conducting annual inventories of Property, Plant, and Equipment (PP&E).
· Manages the lifecycle of accountable property, including transfers, and maintains the integrity of overall inventory records.
· Evaluates property management systems and workflows, covering receiving, inventory control, delivery, and disposition.
· Applies extensive knowledge of warehouse, supply, and property management procedures to analyze and improve inventory and property systems

Requirements: 

· 2-3 years of related experience support a DoD organization. 
· Understanding of ITIL basic workflows.
Clearance: TS/SCI with CI Poly

PI280864859